My Account

Everything account related: from changing your pin to uploading a profile picture.

9 Articles

  • How do I create an account? Download the app and follow the onscreen instructions. It takes approx. 5 mins to start investing with Donut, easy. 
  • What information do I need to create an account? To invest using Donut you need to provide the following information: ? Phone Number - to verify you are a real human ? Email Address -...
  • How do I change my handle? You can change your handle at any time in the app by clicking on your preferences. You can change your handle to anything that is still...
  • How do I change my pin? You can change your security PIN at any time in the app by clicking on your preferences. You can change your PIN here, just follow the...
  • How do I update my phone number? You can change your phone number at any time in the app by clicking on your preferences. You can change your phone number here, just...
  • I'm having problems logging in If you are having problems logging into your account please contact support and we will assist you: support@donut.io.
  • I'm not receiving my SMS verification code Sometimes your code may take a couple of minutes to arrive. If it doesn't arrive the first time try 'Resending' your code in the app. If...
  • How do I delete my account? If you would like to delete your account please contact support and we will assist you: support@donut.io.
  • How do I enable or disable notifications? You can manage all notification preferences in your app preferences which you can access from the home screen.
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